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General conditions · Recruitment services

Terms and conditions

General conditions applicable to every recruitment service accepted and carried out by BestIA.work.

  1. 01

    These general conditions apply to all recruitment services that are accepted and carried out. With each service request, the general and special conditions will be expressly agreed in writing, stating the characteristics of the service: the candidate search method, the candidate's remuneration, the specific fees for the assignment, the jurisdiction applicable in the event of a dispute, and any other condition the parties consider appropriate.

  2. 02

    Fees for the service are based on the annualised gross package divided by twelve (including gross annual salary plus bonus) stated in the offer letter accepted by the candidate.

  3. 03

    The Client will pay for the service as follows:

    Option A · Retainer

    • At the start of the service, the Client pays 25% of the fees in advance (non-refundable and not transferable to another process).
    • The remaining 75% is paid when the candidate accepts the Client's final written offer of employment, even if that offer is of a commercial nature or takes the form of any other kind of collaboration agreement between the Client and the candidate.

    Option B · Success

    • 100% of the agreed fees are paid when the candidate accepts the Client's final written offer of employment, even if that offer is of a commercial nature or takes the form of any other kind of collaboration agreement between the Client and the candidate.
    • Under this option the Client undertakes to give feedback on the candidates presented by BestIA.work within 48 hours of their submission.
    • This option includes exclusivity with us and a cancellation fee of 20% of the process.
  4. 04

    The Client will also pay BestIA.work the fees set out in clause 3 if a presented candidate was not accepted by the Client, or declined the offer of employment (or collaboration), and is subsequently hired by (or collaborates with) the Client within 12 months of the first interview, since the service is deemed to have been fulfilled.

  5. 05

    If, during a selection process run by BestIA.work, the Client has a candidate of its own (external to the company) for the position, it must present that candidate, who will be included in the selection process; if that candidate is finally hired, the Client must likewise pay the fees set out in clause 3.

  6. 06

    Should the Client decide to hire (or engage) more candidates than contractually foreseen, the Client must pay BestIA.work the fees corresponding to each candidate hired, according to the fee option chosen by the Client under clause 3.

  7. 07

    Recruitment services may not last longer than 6 months from the signing of the agreement, unless the special conditions expressly state otherwise. If, after that period, none of the candidates presented by BestIA.work has been hired by the Client, the service will be considered cancelled by the Client and clause 3 will apply.

  8. 08

    All costs and requirements related to candidates' medical examinations, and the measures needed for candidates to obtain the corresponding work permit or any other required authorisation, are the sole responsibility of the Client, who must facilitate any action aimed at obtaining those permits or authorisations.

  9. 09

    Payment is due within 15 days of the invoice date.

  10. 10

    VAT must be added to the amounts stated here.

  11. 11

    The Client must ensure that hiring the candidate does not in any way breach applicable labour law; any breach in this respect is the Client's sole responsibility.

Courtesy translation. In the event of any discrepancy, the Spanish version prevails.

QuestionsFor any question about these conditions, write to hola@bestia.work